Frequently Asked Questions

Everything you need to know about bringing BEAM into your home.

What is the typical shipping timeframe for furniture?

Most in-stock items ship within 3-5 business days. For larger furniture pieces, our white-glove delivery service typically arrives within 2-3 weeks depending on your location.

Do you offer international shipping?

Currently, BEAM ships exclusively within the continental United States and Canada. We are looking to expand our shipping zones in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Are your wood products sustainably sourced?

Yes, sustainability is at our core. All BEAM wooden furniture is crafted from FSC-certified timber and finished with non-toxic, eco-friendly stains.

How can I track my order?

Once your order departs our warehouse, you will receive an email with a tracking number and a link to our carrier's real-time monitoring portal.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.