Returns & Exchanges
At BEAM, we want you to be completely satisfied with your home sanctuary. If your new furniture or decor doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your BEAM account and select the order containing the items you wish to return to receive a Return Authorization number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware, assembly tools, and instruction manuals are included to avoid restocking fees.
Ship It Back
Affix the prepaid shipping label provided by our support team and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing